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Delivery/Returns Information 

UK Postage and Delivery Charges: 
£5.99 standard charge (UK) 
£14.99 (Export) 
Memorabilia items will be charged up to a maximum of £15.00 for postage. 
Delivery times are calculated in working days Monday to Friday. We aim to deliver within 7 working days but sometimes due to high order volumes and in certain sales periods delays may occur, so please allow 10 working days before contacting us. We will contact you if we become aware of any unexpected delays. 
In the event that we are on holiday we will state this clearly at the top of the left hand side column. Orders can still be placed but will not be dispatched until the date stated of our return. 
Consumer Rights: Refunds and Exchange 
In line with the Distance Selling Regulations you have a seven day cooling off period, which means that you may cancel or return your order at any time within seven working days, beginning on the day after you received the products. 
The customer must contact 'Funky Divas' in the first instance to arrange the return of the items. This must be done in writing either via our Contact Us page or by e-mailing us at funky-divas@hotmail.co.uk. 
When an item is being returned the following conditions must be met: 
1.Let us know before the item is sent back. 
2.Items must be in the same condition as when they were first received. 
A full refund for the price of the item will be given once we have received the returned goods. However you the customer will be responsible for the delivery cost of the item being returned us, unless the item was faulty or damaged in transit. 
All Orders are checked before being dispatched and are packaged carefully to avoid damage during transit, however if the item does arrive damaged or faulty please notify us within 48 hours, after which time we will not accept responsibility. 
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